Privacy Policy

Privacy Policy for The Station Fresno

Effective Date: June 19, 2025

  1. Information We Collect
    We may collect the following types of personal information:
    In-Store & Online:
    • Name
    • Date of Birth (for age verification)
    • Email address
    • Phone number
    • Government-issued ID (for compliance)
    • Purchase history and preferences
    • Loyalty program information
    • Feedback and survey responses
    Online Only:
    • Billing and shipping address
    • Payment information (processed via secure third-party providers)
    • Device and browser type
    • IP address and geolocation
    • Cookies and usage data
  2. How We Use Your Information
    We use the information collected to:
    • Verify your age and identity (as required by law)
    • Process and fulfill purchases
    • Provide customer support
    • Improve our services and product offerings
    • Send promotional offers, event invitations, and updates (only with your consent)
    • Manage loyalty programs and reward points
    • Ensure compliance with California cannabis regulations
  3. Sharing Your Information
    We do not sell your personal information. We may share your data with:
    • Trusted service providers (e.g., payment processors, email platforms)
    • State and local regulatory bodies when required by law
    • Marketing partners (only with your consent)
    All third-party partners are contractually obligated to protect your information.
  4. Cookies & Tracking
    Our website uses cookies and similar technologies to:
    • Enable website functionality
    • Remember your preferences
    • Track usage patterns for analytics
    • Deliver targeted promotions (only if opted-in)
    You can manage cookie preferences in your browser settings.
  5. Data Security
    We use industry-standard security measures (SSL encryption, secure servers, password protection) to safeguard your data. However, no method of transmission over the Internet is 100% secure.
  6. Your Choices & Rights
    You have the right to:
    • Access or update your personal information
    • Opt-out of marketing communications at any time
    • Request deletion of your data, where applicable
    • Withdraw consent for cookies or targeted ads
    To make any requests, email us at support@thestation559.com.
  7. Age Restriction
    The Station Fresno only serves individuals 21 years and older, or 18+ with valid medical recommendation, in accordance with California law. We do not knowingly collect data from anyone under the legal age.
  8. Changes to This Policy
    We may update this Privacy Policy periodically. All updates will be posted with a new “Effective Date.” Your continued use of our services means you accept the updated terms.
  9. SMS/Text Marketing Consent
    By providing your mobile number at checkout, during registration, or through account settings, you consent to receive SMS or text messages from The Station Fresno, including promotional content, order notifications, and updates.
    Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message or contacting us directly.
  10. Contact Us
    If you have any questions or concerns about this Privacy Policy, please contact:
    The Station Fresno
    811 W. Main St.
    Fresno, CA
    support@thestation559.com
    (209) 325-4906